A confidential email was sent in to some of our users in error.
We would like to delete that email from our system.
Users deleted that email from their Exchange mailbox but it is still available in Archive Manager.
Can we delete that particular email from Archive Manager or can we disassociate that email from user's mailbox?
1) Create Message Tag
2) Open email from AM and add the tag
3) Create delete Retention Policy
Please review the Administrator guide for detailed instructions on implementing the below steps:
Search for the following phrase or chapter:
Message Tags
Retention Policies
CAUTION: Tags are set globally. When a retention delete policy is defined by a tag, the policy
will delete all tagged messages in the database, in all mailbox locations—not just in the mailbox
where the tag was added. That is, if a message is tagged in a particular mailbox, and then the
same tag is used in a delete policy applied to a higher-level container (e.g., OU), the message
will be deleted from the archive at the higher container level, in all mailboxes.