NM: 8004011[Error] Invalid input for CreateRDOSession (4321345)

Issue

We received the following error during migration

@ 12:19:06 12:18 PM: [Info] Logging in with: NotesUser8a2013@corp20.cmtsandbox.com

@ 12:19:06 12:19 PM: [Warning] Warning connecting to default folder: Error in IMAPISession::OpenMsgStore: MAPI_E_LOGON_FAILED

@ 12:19:06 Make sure your code runs under the Windows user identity that has MAPI profiles.

@ 12:19:06 When running in a service (including ASP under IIS), set your code to run under

@ 12:19:06 the Windows user account that has MAPI profiles.

@ 12:19:06 When connecting to an Exchange Server, you can also use RDOSession.LogonExchangeMailbox

@ 12:19:06 Error: The information store could not be opened.

@ 12:19:06 Component: MAPI 1.0

@ 12:19:06 ulLowLevelError: 0

@ 12:19:06 ulContext: 646

@ 12:19:06 12:19 PM: [Error] Invalid input for CreateRDOSession

@ 12:19:06 12:19 PM: [Error] Unable to logon to Hosted Exchange Mailbox:

Solution

Incorrect Autodiscover credentials were entered.

Confirm they are correct in the Settings document and on each migration workstation. 

On MCC

Open the Settings document to the 'Additional' tab.

On Migration Workstation

Open files Explorer to C:\Program Files (x86)\Binary Tree\CMT for Exchange\Worker\

Double click on ConnectivityTester.exe

Click 'Test' button

Confirm the Autodiscover user name and password fields are correctly populated. Confirm there are no typos, and this is the administrator password used to access the Exchange user mailboxes.