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Title
Each time a user launches the software, it prompts for the location and does not save Favorites -
Description
Each time a user launches the software, it prompts for the location and does not save Favorites. Security Explorer is installed in a Citrix environment that is using roaming profiles.
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Resolution
WORKAROUND 1Fix for the prompting of the location each time the software is launched:For version 9.6, search for and edit the PersistentData.xml file in Notepad.
Change the following value to false:
<RuntimeIntelligenceDialogShown>true</RuntimeIntelligenceDialogShown>WORKAROUND 2Fix for the issue where "Favorites" are not being saved to the roaming profile:The following registry entry excludes the roaming profiles from copying certain data.Regkey - HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\ExcludeProfileDirsValue - AppData\Local;AppData\LocalLow;$Recylcle.BinChange the Value to AppData\Local\temp;AppData\LocalLow;$Recylcle.BinImportant Note: Quest Software does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support.STATUSEnhancement request number “483899" has been submitted to Development for consideration in a future release of Security Explorer. -
Defect ID
483899