Real-time alerts take a long time to trigger or even fail completely (4317548)

After using the real-time alerting functionality successfully for a while you notice that alerts take much longer to generate or fail completely.

This can occur when the InTrust_Alert_DB gets too large. We suggest keeping this DB size less than 3GB or a week's worth of data (whichever is smaller).

If you have done all other troubleshooting, i.e. checking for events in event log, checking that Quest InTrust Real-time Monitoring service is started, restarting Quest InTrust Agent on remote machine, etc then do the following:

1. Open InTrust Manager | Workflow | Tasks | right-click New Task
2. Using the wizard set the desired name (for the task) schedule and account (default is Quest InTrust Server service account)
3. Click 'Create a job in this task' and Finish
4. Select Alert Database Cleanup, Next, choose your Alert database (usually Default Alert DB ...), Next,
5. Click each of the four Time Unit entries and Status entries and change them to the desired values (usually 1 week and All respectively)
6. Click Next, Next, type in the desired name, click Next and the Finish