HOWTO install Archive Manager when Archive Manager executables are Infected with Virus.
Prior to performing any of the tasks below, it is highly recommeded to do a backup of the Server, databases, System State, and other important configurations.
1.) Stop and Disable all Archive Manager Services.
2.) Rename the old ArchiveManager folder.
The default Install directory is "C:\Program Files (x86)\Quest Software\ArchiveManager" or "C:\Program Files\Quest Software\ArchiveManager"
The Server may require a Server Reboot if the folder can not be renamed.
3.) Run the Installer from Programs | Quest Software | Archive Manager
4.) Go through the same procedures of Installing/Upgrading Archive Manager as per the Archive Manager Installation Guide.
NOTE:
If in case the Archive Manager Installer files are also infected, follow the steps below before doing the above instructions
1.) Renamed the "ArchiveManager Installer" folder.
The default folder is "C:\Program Files (x86)\Quest Software\ArchiveManager Installer" or "C:\Program Files\Quest Software\ArchiveManager Installer"
2.) Run the "autorun.exe" from the Archive Manager Source files. This will copy the required Installer Files.
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