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Box to Onedrive or SPO throws expection error(s) "java.lang.NullPointerException"
Description
When migrating files from Box to Onedrive or Sharepoint Online using Essentials HyperMigration, the error "java.lang.NullPointerException" appears on each item.
Cause
This is a Java error that can occur in some specific environments, but if the combination of Box to Onedrive/SPO + HyperMigration is used it is possible that the tool is not finding some BOX users that these files are shared within the target, which causes the tool to show this error.
Resolution
-All these users must exist in the target and have to be mapped.
-Alternatively, these files can be unshared from these users in the source (if these permissions are not needed).
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Essentials for Office 365
Topic(s):
Troubleshooting
Article History:
Created on: 12/15/2020 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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