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Title
Toad for Oracle 10.6.1 installation hangs at 'Extracting Files...' in Windows 7 -
Description
Toad for Oracle 10.6.1 installation is hanging during 'Extracting Files...' in my Windows 7 PC. I have full Administrator Rights to my computer.
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Resolution
WORKAROUND 1: Extract the MSI files from cmd prompt and install via the MSI
1. Go to 'Start | Search programs and files' and type in cmd2. At does prompt enter the command"<path to Toad installer>" /extractFor example:C:\>"C:\...\Toad for Oracle 10.6.1 Commercial.exe" /extract(Note: If the extract also hangs with this command, try to see if you can extract it from a Windows XP machine)3. Run the extracted MIS by double clicking or using the silent install Command found in the README.txt that came with your extract
WORKAROUND 2: Extract the files manually using the packer.exe utility1. Download the packer.exe... please contact Quest Technical Support and request the packer.exe.2. Unzip and place the packer.exe and Toad installer executable in the same folder desired
3. Open a command prompt
4. Enter the following command and hit enter:packer.exe extract "<path to Toad installer>" "<extract destination folder>"For example:
C:\>packer.exe extract "C:\temp\Toad for Oracle 10.6.1 Commercial.exe" "C:\temp"5. Locate the "Toad for Oracle 10.6.msi" file, located in the Toad_Standalone | 10_6_1_3 folder, in the destination folder
6. Run the extracted MIS by double clicking or using the silent install Command found in the README.txt that came with your extract
WORKAROUND 3:
Try renaming the Toad_Standalone folder to Toad_Standalone_OLD. Toad_Standalone is located in 'ProgramData\Quest Software\Quest Installer\UpdatesRepository\'WORKAROUND 4:Re-download the Toad installation file to your “Desktop” location. Re-run the installation from your “Desktop” location as well. This is to avoid possible Windows Policy or any network security blocking.
STATUS:
Waiting for fix in a future release of Toad for Oracle.
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Defect ID
ST12545 -
Attachments