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Unable to remove backups from Recovery Manager Console. The network path was not found
Description
When trying to remove a backup it shows an error: "Unable to open backup file '\\path\to\the\backup.bkf' The network path was not found."
Cause
The backup was removed directly from the storage location and not from the RMAD console
Resolution
WORKAROUND:
If the backup has been removed from the storage location unregister the backup from the RMAD console by right clicking on the backup and selecting "Unregister backup"
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Recovery Manager for AD
10.4, 10.3.2, 10.3.1, 10.3, 10.2.2, 10.2, 10.1.1, 10.1
Recovery Manager for AD Disaster Recovery Edition
10.4, 10.3.2, 10.3.1, 10.3, 10.2.2, 10.2.1, 10.2, 10.1.1, 10.1
Recovery Manager for AD Forest Edition
10.4, 10.3.2, 10.3.1, 10.3, 10.2.2, 10.2.1, 10.2, 10.1.1, 10.1
Topic(s):
Troubleshooting
Article History:
Created on: 8/19/2015 Last Update on: 5/25/2026
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