Return
-
Title
Helpful links containing & are mangled on the User Homepage -
Description
URLs setup in Service Desk | Configuration | User Console Home Page Links get mangled if content with & character (replaced by &) is present
This causes issues with target website based on how the & characters is interpreted
-
Cause
This issue has been identified as K1-19249 -
Resolution
Workaround
- It is possible to use services like TinyURL to bypass this issue
Solution
- This issue has been identified and a fix is planned in a future Release
-
Defect ID
K1-19249