Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Scheduled discovery doesn't run using Discovery Service
Description
The scheduled discovery does not run after installing Discovery Service.
Cause
The issue occurs when the Queue Date displays an incorrect date, which could be due to different date/time settings in the environment or if the discovery failed, then got out of sync.
Resolution
Launch the Discovery Setup application as an administrator.
On the General tab, change the Discovery Runtime settings (e.g. Daily to Hourly), click OK.
Change the Discovery Runtime settings back to its original setting (e.g. Hourly to Daily), then click OK.
Click Run Now or let the discovery run at its scheduled time.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
ControlPoint
Topic(s):
Best Practices
Article History:
Created on: 1/18/2018 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.