Request to change the SQL Optimizer Desktop and Start Menu Shortcuts be saved in the [C:\Documents and Settings\All Users\] location instead of the [C:\Documents and Settings\windows_user_name\] location. The reason is when we install SQL Optimizer for our users, and those users login to Windows, they do not see the SQL Optimizer Shortcuts.
WORKAROUND:
Manually create the SQL Optimizer shortcuts or move the existing shortcuts to the [C:\Documents and Settings\All Users\] location.
STATUS:
Enhancement request ST55877 has been submitted to Development for consideration in a future release of Quest SQL Optimizer for Oracle.
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