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TDP installation error: "ToadDataPoint_pro_5.0.4.45.exe has stopped working".
Description
Toad Data Point (TDP) install gets an error. Unable or cannot install TDP.
ERROR:
ToadDataPoint_pro_4.30.718.exe has stopped working.
or
ToadDataPoint_pro_5.0.7.106.exe has stopped working.
Resolution
Please try / check the following:
Perform a full Shutdown and Restart of your PC and then try the installation again.
If you download the TDP install file in a network drive, please DELETE that file and download it again, but this time download it ‘directly’ to your local C:\ drive or Windows ‘Desktop’ location. Please try the installation again using this new downloaded file.
Also try right-clicking the .EXE installer file and choose ‘Run as Administrator’.
Try using the ‘MSI Special Installation Only’ file instead. It’s available in 32-bit and 64-bit; ensure you use the bit that matches the bit of your db drivers and db client software. Here’s the download site: https://support.quest.com/toad-data-point/download-new-releases.
In case the installation is being blocked by a firewall, antivirus, or network domain security policies, please have your IT or Helpdesk people install TDP for you. More than likely, they will use their own elevated Windows login to install TDP on your machine.
Go to your Windows Search box | type ‘windows update’ | press enter | manually run ‘Check for Updates’. Please ensure all Important Updates are applied. Restart your PC and then try the installation again.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Toad Data Point
Topic(s):
Troubleshooting
Article History:
Created on: 3/28/2018 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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