Perform an uninstall of TDP and then re-install it. However ensure that you right-click the TDP installer file and choose 'Run as Administrator'. This is to ensure all drivers that TDP installs are run with elevated privileges.
Also fully exit all Toad open and then rename the folders below (add OLD in the end of the folder name) to clear temp, cache, corrupt files.
C:\Users\<your_user>\AppData\Local\Quest Software\Toad Data Point Hub Data
and
C:\Users\<your_user>\AppData\Roaming\Quest Software\Toad Data Point x.x -- (where x.x is your Toad version)