In some circumstances, the Archive Manager Remote Installer fails to run properly. The adminstaller.zip fails to copy. This article describes how to run the installer manually.
NOTE: This article is for advanced users only. If you can use the installer in normal "automatic" mode, it is highly recommended to do so.
This method is useful when the Archive Manager installer fails due to an environment problem, such as firewalls or other configuration. The Remote Installer Service is normally pushed onto the remote machine and started automatically.
Steps for manual install to be performed on the Archive Manager server where the installation is failing:
1. Ensure all instances of RemoteInstallerService.exe are ended. To do this, open Task Manager (CTRL-SHIFT-ESC), sort by Image Name, and use End Process on any running instances.
2. Locate RemoteInstallerService.exe (which is normally with the rest of the installer), and run the following command from the command line:
RemoteInstallerService.exe /console
3. When this is run, the command prompt will come back immediately, with no output. If you check Task Manager, it should show RemoteInstallerService running. If you wish to monitor this application, download a copy of DebugView and run it.
4.Locate the Archive Manager Installer, which should be in the same location, and run:
Installer /noserviceinstall
Old versions were called aftermailinstaller - do not use old versions of Archive Manager, upgrade to the current version.
5. This will show a dialog stating: "Will not try to install the remote installer service. You must run it manually". Press OK and install as normal. If the dialog is not shown, close the installer and check the parameter.
6. Once the install is finished, return to Task Manager, and use End Process on RemoteInstallerService.exe.
