Common USMT Problems and Solutions.
Common USMT Problems and Solutions.
Section 1 NT STATUS Codes\Errors:
NT_STATUS_SHARING_VIOLATION
Issue: KBRemoteService.exe is still running or hung on the source system.
Solution: taskkill /S /F/ IM KBRemoteService.exe
NT_STATUS_LOGON_FAILURE
Issue: Passwords are not interpreted properly if they contain “$” or “@” symbol.
Solution: Try changing the password for the account you are connecting with.
NT_STATUS_LOGON_FAILURE
Issue: Bad Password
Solution: Verify the password is correct NT_STATUS_ACCOUNT_DISABLED
Issue: Account is disabled
Solution: Ensure the account is enabled.
Note: if using the local administrator credentials to authenticate to perform the capture, it may be disabled, which is not uncommon.
Section 2 Things to Check:
1. Ensure to read the sidebar and ensure those steps as outlined are applied on the target system.
2. Ensure the user [whose profile you are trying to capture] is not currently logged in.
3. If unable to mount the \\ikbox\usmt share, ensure the Workstation Service is enabled
Section 3 Troubleshooting Tips:
1. If attempting an online capture, one can simply 'cut to the chase' and using msconfig, disable all startup items and the via services [tab]. First hide all MS services and disable all 3rd party services, then unhide MS services, disable the Windows Firewall, then restart.
