"Invalid authorize key" error message appears when entering a trial key in the product authorization area.
1. Make sure the system date is correct. An incorrect System Date will cause an "Invalid Key" error.
2. For Trial key. The key that was provided with the SQL Navigator trial can only be used once and may not be used again. If the application is un-installed and then re-installed back again, the 30-day trial key will fail with an "invalid key" error. This is not because the key is invalid, but rather because SQL Navigator thinks the 30 day trial license key has already been used on that machine. To obtain a new trial license key that will replace the "invalid key", you will need to contact the nearest Quest Software sales office and ask for an Account Representative. For information on the nearest Quest Sales office please visit: http://www.quest.com/about/.
3. For permanent license key. Please verify the license key was properly entered. If the key was properly entered and it still doesn't work, please contact Quest Software Technical Support: http://www.quest.com/support/.
