Foglight Storage Manager relies on EMCs Solution Enabler to be a proxy to collect from the EMC Clariions, VNXs, and VMAXes. Solutions enabled 7600 (with SMIS 4.6.2.27) is recommended.
Option 1
1. Run the 'dv' command in the TestSMIProvider. Take a screenshot. This will show all the arrays that are configured in the testsmiprovider. The arrays must be here to collect.
2. Run the 'ei' command in the TestSMIProvider and specify "cim_scsiprotocolcontroller" as the classname . Take a screenshot.
Checking for?
3. Run the 'ei' command in the TestSMIProvider and specify " cim_storageextent " as the classname . Take a screenshot verifying each array is returning something.
Checking for?
4. Run the tms command in the TestSMIProvider. Supply Y to the first two questions and take the defaults on all the remaining tms questions. Send me the full output of that command.
Checking for?
5. Run the 'ein' command in the TestSMIProvider and specify " cim_blockstoragestatisticaldata " as the classname . Take a screenshot verifying each array is returning something.
Checking for?
6. Copy all logs from "C:\Program Files\EMC\symapi\log" and "C:\Program Files\EMC\ECIM\ECOM\log". These are the error logs for the EMS SMIS tool.
7. Copy the c:\program files\emc\symapi\db\symapi_db.bin file. This is the Database that EMC can look at to determine what is being collected.
8. Get Storage support bundle.
9. delete the "c:\program files\emc\symapi\db\symapi_db.bin" file and re-discover all of the arrays ('addsys' in TestSMIProvider).
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