Unable to modify Assets using KACE GO if the SMA is not on 10.0 or higher (4294874)

When trying to create or modify assets using the KACE GO App on version 6.0.299, on SMA versions below 10.0, it will fail with error:

"500 - Unexpected field asset_status_id"

The problem also happens when scanning barcodes

This is currently under investigation, with the following defect IDs:

• K1-20744 - iOS - Version 6.0.1057 - Unable to create new Assets using KACE Go 6.0.1057 if the SMA is not on 10.0 or higher
• K1-20745 - Android - Version 6.0.299 - Unable to create or modify Assets using KACE Go 6.0.299 if the SMA is not on 10.0 or higher

At this moment, there are no workarounds, other than updating the SMA to version 10.0.

We will provide an update on this article if a solution is found.