How to disable Computer Shutdown or User Logoff profiles execution (4292709)

How to disable Computer Shutdown or User Logoff profiles execution

On computers or Citrix servers, user logoff or shutdown processes cause an unusually long Logoff or Shutdown delay as Desktop Authority is attempting to process Logoff and Shutdown scripts.

Because the Explorer.exe process is not running when launching an application in one of these ways, there is no default mechanism in either Presentation Server or Windows to exit these background processes when a user has already exited the main application.

To disable the execution of Desktop Authority on logoff (for user profiles) or shutdown (for computer profiles) events:

 

In Desktop Authority 8.x

In the Desktop Authority 8.x Manager console, go to Global Options | Common Management Options | Exceptions

Place a checkmark on “Do not perform User Management actions at logoff” OR

Place a checkmark on “Do not perform Computer Management actions at shutdown” 

 

In Desktop Authority 9.x (Prior to 9.2)

In the Desktop Authority 9.x Manager console, go to Client Configuration | Global Options | Common Management Options | Exceptions

Place a checkmark on “Do not perform User Management actions at logoff” OR

Place a checkmark on “Do not perform Computer Management actions at shutdown”

In Desktop Authority 9.2, 9.3 and 10.x

In the Desktop Authority 10.x Manager console, go to Client Configuration | Global Options | Common Management Options | Edit

Place a checkmark on “Do not perform User Management actions at logoff” OR

Place a checkmark on “Do not perform Computer Management actions at shutdown”