Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Replication process returns a "Server request timeout"
Description
When replication process is started no dialog appears, and after some seconds an error is returned "Server request timeout".
Cause
The Desktop Authority Manager Service cannot communicate with database and is unable to start the replication process.
Resolution
Reboot the Desktop Authority server or restart the Desktop Authority Manager Service, it will reset the communication with the database and replication will start normally again.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
KACE Desktop Authority
11.1
Topic(s):
Troubleshooting
Article History:
Created on: 2/18/2019 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.