qview not launching in AIX (4292242)

Quest Support might ask you to start an utility called "qview". This utility allows a closer look at the messages in the queue. This utility should only be used under direction of Quest Support.
The following checks and settings are imperative in a AIX environment.

Check for the following:
1. env |grep EXTSHM to check if this is turned on, if not then you may get 'shared memory error' when running qview
export EXTSHM=ON

2. You must include 32 bit Oracle Library in LD_LIBRARY_PATH and LIBPATH before you issue qview and start sp_cop, otherwise you may get "Dependent module /u01/app/oracle/product/10g/lib/libclntsh.a(shr.o) could not be loaded. The module has an invalid magic number.". This is because Shareplex is a 32 bit application and requires 32 bit libraries.

a) env |grep LIB, it may be pointing to /u01/app/oracle/product/10g/lib
b) add the 32 bit library to LD_LIBRARY_PATH
export LD_LIBRARY_PATH=/u01/app/oracle/product/10g/lib32:/u01/app/oracle/product/10g/lib:/u01/app/oracle/product/10g/rdbms/lib
c) add the 32 bit library to LIBPATH
export LIBPATH=/u01/app/oracle/product/10g/lib32:/u01/app/oracle/product/10g/lib:/lib
d) env |grep LIB

See KB article SOL11087 "Error: "The host ID or operating system entered does not match data encoded in the key." for additional information regarding setting EXTSHM=ON
https://support.quest.com/SUPPORT/index?page=solution&id=SOL11087&pmv=true