Custom links on the User Console (4292081)

• 1. Go to the User Console Home Page Links page: Log in to the K1000 adminui, http://K1000_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information.
• 2. On the left navigation bar, click Service Desk, then click Configuration.
• 3. On the Configuration panel, in the User Console Home Page section, click Define Helpful Links.
• 4. To add a link: Provide the following information: Option, Description, and Title
  • NOTE-1: The text to display as the link text. You can use the URL itself, or any text string.
  • NOTE-2: The URL of the link. Acceptable link formats include: http://example.com or https://example.com or http://www.example.com
• 5. Click Save at the right of the URL field, then click Save at the bottom of the page.

The link appears on the User Console home page immediately. If users are logged in and viewing the User Console home page, the link is displayed when the page is refreshed.