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Title
How to configure an alternate location for Remote Management Client Installation files -
Description
How to configure an alternate location for Remote Management Client Installation files -
Cause
By default the Remote Management component is deployed to each validating client from the SLDACLIENT$ share. SLDACLIENT$ is a share that exists on the Operations Master (where the Desktop Authority console is installed to). The folder Desktop Authority Manager\DesktopAuthority is shared as SLDAClient$. This default location can be changed to an alternate path to accommodate clients located over slow WAN links. Specify the new path and copy the contents of the Desktop Authority folder to this new path. Click Browse to select an existing path. -
Resolution
1. Create a folder on a server at your remote location and share it with Read/Execute permissions to authenticated users.
2. Copy the contents from: C:\Program Files (x86)\Dell\Desktop Authority\Desktop Authority Manager\DesktopAuthority over to the new share you have created at your remote location. Be sure to select all files (and the subfolder) from that directory.
3. On the Settings tab of the Remote Management element, check the box for “Use alternate DesktopAuthority.exe location”. Then browse to the path for your share that you created at the remote location to store the Remote Management client files that will be deployed to the workstations.
4. On the Validation Logic tab add validation for your workstations and/or users at the remote location.
5. After finishing the settings for the element Save & Replicate.
NOTE: The specified alternate location is not updated when newer versions of Desktop Authority are installed. It must manually be updated by copying the updated files from the SLDACLIENT$ share into the alternate location upon completion of the installation.