Return
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Title
Kixtart expected errors when Defining OS Specific Variables -
Description
When a user logs in, they receive a kixtart expected error followed by ScriptLogic has encountered an error while "Defining OS Specific variables".
ERROR: expected ‘)’!
Script: C:\Users\USERNA~1\AppData\Local\Temp\17\~TMFB74.tmp
Line: 15605
Error: Incorrect function. (0×1/1)Error will be logged in the event viewer:
Log Name: Application
Source: KIXTART
Date: 4/14/2011 3:34:30 PM
Event ID: 1
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SERVER1.abc.com
Description:
The description for Event ID 1 from source KIXTART cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
ERROR: expected ‘)’!
Script: C:\Users\USERNA~1\AppData\Local\Temp\17\~TMFB74.tmp
Line: 15605
Error: Incorrect function. (0×1/1)Opening a command line and typing in systeminfo or Msinfo32.exe returns with a message:
Can't Collect Information
Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing. -
Cause
Files or services relating to WMI may be misconfigured or corrupted. The error message may also occur if the Windows Management Instrumentation (WMI) service is not started, disabled, or if a problem is preventing the WMI service from starting. In some cases, Microsoft updates have been known to corrupt the WMI repositories. -
Resolution
To solve this issue open Windows Services and stop the ScriptLogic CBM service (Desktop Authority CBM service if on version 9.x and above). Open a command prompt and type:
winmgmt /salvagerepository
Wait a few seconds and the following message should be returned.
“Received WMI repository has been salvaged”
If the CBM service is not stopped, the following message will appear:
WMI repository salvage failed
Error code: 0x8007041B
Facility: Win32
Description: A stop control has been sent to a service that other running services are dependent on.The ScriptLogic CBM service will stop and the command could be ran again showing the message:
“WMI repository has been salvaged”
Running systeminfo or Msinfo32 should now return computer information.