Timer jobs and discovery will not start (4286131)

The timer jobs below list as "Failed" when the ControlPoint web application exists at a URL other than http://<Server Name>:1818:

• ControlPoint Discovery Job
• ControlPoint Scheduled Job Review

The "ControlPointSiteURL" and "ControlPointWebAppURL" farm properties do not reflect the new web application URL for ControlPoint.

NOTE: This guide is specifically for troubleshooting environments that have removed the http://servername:1818 binding from IIS Manager and have replaced it with an alternate URL.

Change the xcClient.exe.config file to reflect the new ControlPoint URL, and then run the ControlPoint License Manager to update the URL in the SharePoint Farm Properties.

1. Open the C:\Program Files\Metalogix\ControlPoint\ControlPointFeatures\xcClient.exe.config file in a text editor program. NOTE: If using Notepad, be sure to run the application as an administrator to avoid User Access Control errors when saving the file.
2. Change the below keys to the new ControlPoint URL:

   <add key="CPWebsiteURL" value="https://kendall:1818" />
   <add key="ControlPointURL" value="https://kendall:1818" />
   

3. Save the file and rerun the ControlPoint License Manager.
   • Make sure you are logged in with an account with the same permissions (farm administrator, sysadmin, local administrator) as the ControlPoint installation account.
   • Select the "Upgraded or patched ControlPoint on your first farm" option, then click Record License Info.

This should update the farm properties and allow the ControlPoint timer jobs to successfully start.