Enabling server details to display in the SharePoint Summary report (4286059)

There is a need to include details about servers in the ControlPoint SharePoint Summary report.

The server details in the ControlPoint SharePoint Summary report is retrieved from Windows Performance Monitor using Windows Management Instrumentation (WMI). If you want to be able to include server details in the said report, the ControlPoint service account must have permissions to request status information from each server that you want to include.

NOTE: Because the reporting of server details is a time-consuming process, it is an optional parameter in the SharePoint Summary Report user interface.

To ensure that the service account has permissions to request server information, verify that:

• the ControlPoint service account is a member of the Local Administrators group on the target server.
• the Local Administrators group has "Remote Enable" permissions for WMI on the target server.
• remote WMI requests can be made on the target server.

Below are steps to ensure the Local Administrators group has Remote Enable permissions for WMI:

NOTE: Remote Enable permissions are granted to the Local Administrators group by default.

1. From the server whose statistics you want to display, choose All Programs > Administrative Tools > Computer Management.
2. Expand the Services and Applications node.
3. Right-click on WMI Control and select Properties.
4. On the Security tab, click the Security button.

   

5. Make sure Remote Enable is allowed for the Local Administrators group.

   

6. If the target server is running Windows Firewall (a.k.a Internet Connection Firewall), run the following from the command prompt to allow remote WMI requests:

   netsh firewall set service RemoteAdmin enable