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Title
Mailbox is stuck in Switched(Sync Pending) due to Out of Office (OOF) Settings -
Description
When using MAgE agent, you manually Switch a mailbox. It kicks off the final pass, which includes bringing over the Out of Office (OOF) settings from Source Exchange to Target Exchange. The status never makes it to completed, and the following error appears in Statistics: Microsoft.Exchange.WebServices.Data.ServiceResponseException: Microsoft.Exchange.InfoWorker.Common.OOF.InvalidScheduledOofDuration: The scheduled duration for sending automatic replies isn't valid. -
Cause
There is an issue with the OOF settings on the Source Mailbox. -
Resolution
Have the mailbox user Enable Out Of Office on their Source mailbox. Then, turn off Out Of Office. This will correct invalid Duration settings.
Once the Duration settings are updated, the Final Pass can sync the OOF settings from Source to Target and complete the Switch process.