Return
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Title
Cannot continue. Please Install a valid License File - ArchiveManager 5.x -
Description
Installing a new AM license file in the ArchiveManager Configuration Console, generates the next eror: "Cannot continue. Please Install a valid License File"
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Cause
For some reason the ArchiManagerLicenses.xml file is missing from the C:\ProgramData\Dell\ or C:\ProgramData\Quest\ directory path after a new installation, upgrade or new ArchiveManager website installation.
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Resolution
WORKAROUND
1. Close the ArchiveManager Configuration Console.
2. Create a copy of the License file in the C:\ProgramData\Dell\ or C:\ProgramData\Quest\
3. Rename the license file to ArchiveManagerLicenses.xml
4. Run the ArchiveManager Configuration Console again and license should be detected.
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Additional Information
If you have any issue with the License File, please contact our license team to request a new license file following the next link - https://support.quest.com/licensing-assistance