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Title
To or From searches do not return a listing of matching addresses after upgrade. -
Description
After an upgrade from Archive Manager 5.3 to 5.5, the following has been observed:- To or From searches do not return a listing of matching addresses as expected.
- This is the same whether all or part of the Display Name has been entered.
- Display Name verified against entries in dbo.Login to be correct.
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Cause
Product Defect TF189493 -
Resolution
WORKAROUND1. In Archive Manager | WebSite folder (Default - C:\Program Files (x86)\Quest\Archive Manager\WebSite), locate the following file:app-xxxxxxxxxx.js(where xxxxxxxxxx is a random string of alphanumeric)
2. Take a backup copy of this file (e.g. Copy to a different folder).
3. Edit the file using a text editor and locate the below code:
{var a={};return a.getPersons=function(a){return e.get(t+"contacts?query=searchfor:"+a+"*")},a}
4. Replace the above code with the following:
{var a={};return a.getPersons=function(a){return e.get(t+"contacts",{params:{query:"searchfor:"+a+"*"}})},a}
5. Save the change and make sure file type remains as .js.
6. Run IISRESET as Admin.
7. Login to the Archive Manager website in a new browser session and reattempt the searches.
STATUSWaiting for fix in a future release of Archive Manager.Please check the Release Notes for updates. -
Defect ID
TS189493 -
Additional Information
The issue was first reported in Archive Manager 5.5 but may also be affecting 5.4 .