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When running Calculate Totals within the ControlPoint Properties window, the action times out before it can complete.
Cause
The default timeout value for the Properties window object is 5 minutes (300 seconds). Calculating a large amount of data can take over 5 minutes in some cases.
Resolution
Navigate to the ..\Program files\Common Files\Microsoft Shared\Web Server Extensions\<Hive number>\Template\Layouts\Axceler folder, where <Hive number> represents the SharePoint version. For example, open the ..\Program files\Common Files\Microsoft Shared\Web Server Extensions\15\Template\Layouts\Axceler folder in SharePoint 2013.
Open the xcObjProperties.aspx file using any text editor (e.g. Notepad).
Edit the AsyncPostBackTimeout value. We suggest changing "300" to "3600" to increase the timeout to 1 hour.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
ControlPoint
Topic(s):
Best Practices
Article History:
Created on: 6/16/2017 Last Update on: 5/7/2023
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