After performing a repair of 8.5.2 unhandled exception error may start being prompted when launching the Active Directory Users & Computers snap-in in MMC.
MMC has detected an error in a snap-in and will unload it.
* Report this error to Microsoft, and then shut down MMC.
* Unload the snap-in and continue running
When you select the second option and click ok, you will receive the following:
Questsoftware.RecoveryManager.AD.UI.dll
Unhandled Exception in Managed Code Snap-in
FX:{bc2948fa-92a0-4443-ae4c-9d8b9e1d0a52}
The input string has the wrong format.
System.Format.Exception
WORKAROUND
1) Launch Regedit and go to:
HKLM\SOFTWARE\Quest Software\Quest Recovery Manager for Active Directory
And if on 64bit OS:
HKLM\SOFTWARE\Wow6432Node\Quest Software\Quest Recovery Manager for Active Directory
2) Delete the key called ForestEdition;
3) Now, create a new DWORD (32-bit) value and name it ForestEdition. The hexadecimal value for the new key should be:
For RMAD: “0”
For RMADFE: “1”
4) Relaunch and test the console.
STATUS
This is scheduled for resolution in the next release of the product (possibly 8.6).
Quest does not provide support for problems that arise from improper modification of the
registry. The Windows registry contains information critical to your computer and applications. Make
sure you back up the registry before modifying it. For more information on the Windows Registry
Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the
Microsoft Windows registry” at Microsoft Support.
