EXC Mailbox Store Mounted Rule does not trigger an alarm if a database is dismounted (4275317)

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Title

EXC Mailbox Store Mounted Rule does not trigger an alarm if a database is dismounted
Description

EXC Mailbox Store Mounted Rule does not trigger an alarm if a database is dismounted
Cause

Typo (f instead of F) in Warning severity condition of the rule.

try{

return #mounted# == "false";

}

catch(Exception e){

return false;

}
Resolution
Workaround:
- Make a copy and then disable original rule
- Navigate to Warning condition in copied rule
- Change f to F in return #mounted# == "false";
- Click on Save All button
- Verify that copied Rule is enabled
Additional Information

A list of “Resolved Issues” is published in the product Release Notes accompanying new releases that can be referenced to identify if a fix for this defect has been implemented. Product Release Notes are available in the “Product Documentation” area of our support portal at https://support.quest.com/ For more information on our Product Enhancements and Defects policy, see details published in our Global Support Guide available at https://support.quest.com/essentials/support-guide

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