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Protection status table does not show up for Hyper-V/VMware VMs in a fresh install of FVE 8.8 even though Rapid Recovery agent is successfully collecting data (4274968)

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• Title

  Protection status table does not show up for Hyper-V/VMware VMs in a fresh install of FVE 8.8 even though Rapid Recovery agent is successfully collecting data

• Description

  Did a fresh install for Foglight for VIrtualization, Enterprise Edition (FVE) 8.8. Setup agents to monitor Rapid Recovery Core and Hyper-V server. All agents are collecting data successfully however Data Protection status table is not showing for any of the VMs either in QuickView or Explorer dashboards.

• Cause

  Known Defect referenced by Tracking ID VRM-414

• Resolution

  Defect ID VRM-414 has been submitted to Development for a fix in a future Version.

  Please review Release Notes of latest version of Protect cartridge to find out if a fix for this issue is implemented.

  Workaround:

  None.

  Note: This issue impacts only fresh installation of FVE 8.8

• Defect ID

  VRM-414

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Product(s):

Foglight for Databases
6.1.0, 6.0.0, 5.9.7, 5.9.5, 5.9.4, 5.9.3, 5.9.2

Foglight for Virtualization Enterprise Edition
8.8

Foglight
6.1.0, 6.0.0, 5.9.8, 5.9.7, 5.9.5, 5.9.4, 5.9.3, 5.9.2, 5.9.1, 5.7.5

Topic(s):

Troubleshooting, Configuration

Article History:

Created on: 10/1/2018
Last Update on: 5/7/2023

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