As part of the upgrade process, services are shut down before the upgrade begins any modifications to the appliance. If a service does not shut down completely, the upgrade can appear stuck and will not continue.
If you are currently experiencing the issue where you believe your upgrade is stuck, please contact support immediately and do not reboot the appliance.
If you have already successfully upgraded to 8.1.106, then no action is required. If you have not upgraded yet then it is not recommended to upgrade using the 8.1.106 kbin made available on Monday, March 5 2018. This version has been removed from our Downloads page and a new version of the 8.1 upgrade will be made available in the next coming days.
