When running the installer the following error may be seen:
"An error has occurred in the application"
On clicking Detailed Information, the following error is diplayed:
"There was an unhandled exception in this application
Exception Source: Active Directory
Exception Type: System.Runtime.InteropServices.COMException
Exception Message: The specified username is invalid.
Exception Target Site: CommitChanges
Date and Time: 04/06/2012 17:07:51
Machine Name: AM01
IP Address: fe80::3076:3cd6:da42:eb80%11
Current User: domain\administrator
CLR Version: 2.0.50727.5420
Platform (version): Win32NT (6.1.7601.65536)
Application Domain: Installer.exe
Assembly Codebase: file:///C:/Program Files (x86)/Quest Software/ArchiveManager Installer/Installer.exe
Assembly Fullname: Installer, Version=4.6.0.1651, Culture=neutral, PublicKeyToken=null
Assembly Version: 4.6.0.1651
COMException HRESULT: -2147022694"
The domain name was specified in the Archive Manager Group field:
domain\ArchiveManagerServiceUsers
The correct value should be:
ArchiveManagerServiceUsers
Remove domain\ from the Group Name
Only the service user details should be formatted domain\Username.
