The MAPI Dataloader fails to read the override settings resulting in a failure to connect to the Exchange journal mailbox
If using Exchange 2013 with Basic authentication, override the connection settings provided by the Autodiscover service to force Archive Manager to connect using NTLM authentication. From 4.8 to 5.0 and 5.0.1, the behavior of the “Autodiscover Override Settings” configuration option has changed in the MAPI Dataloader. The MAPI Dataloader fails to read the override settings resulting in a failure to connect to the Exchange journal mailbox.
WORKAROUND:
1. Download and install the HotFix found here: https://support.quest.com/download-install-detail/5483617?prodjid=1-7GCB8-339
2. Be sure to read the included ReadMe file prior to applying the patch.
STATUS:
Issue fixed in version 5.1. The latest version of Archive Manager can be downloaded at: https://support.quest.com/download-product-select
