Quest Collaboration Service Synchronization Service will not start
When trying to start the service the following popup window is displayed.
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Services
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Could not start the Quest Collaboration Services Synchronization Service service on Local Computer.
Error 1053: The service did not respond to the start or control request in a timely fashion.
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OK
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After trying the following:
A. Open the services console, right click the "Collaboration Service Synchronization Service" and select properties, On the logon tab re enter the password for the service account.
B. Reboot the server.
C. Check the Windows Application and System logs for any indication of why the service will not start.
D. Check the LmCompatibilityLevel on the QCS server under: HKLM\SYSTEM\CurrentControlSet\Control\Lsa . If LmCompatibilityLevel is present, take note of it. Set it to 2 (NTLM Only) and try starting the Service.
If after rebooting the server the service still will not start and their are no errors in the Application or System logs that indicate why the service will not start locate the Collaboration Services installer "QCS.3.9.0.msi"
Run the installer using the "Repair" option to repair your installation of Collaboration Services
Note: Make sure you are using the installer for your installed version of Collaboration Services
The installer may appear to hang during the repair process.