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Title
Deleted a mailbox through the Archive Manager adminstration website by mistake. How do I recover -
Description
Deleted a mailbox through the Archive Manager adminstration website by mistake. How do I recover this?
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Resolution
The mailbox has not actually been deleted from Archive Manager. When you click on the red 'X' this flags the mailbox as hidden in the Archive Manager database.
To rectify this issue; depending on what version of SQL server you are using open SQL Enterprise Manager (2000) or SQL Management Studio (2005) and take the following steps:
1. Browse to the ArchiveManager database and under 'Tables' find the mailbox table.
2. Within this table find the mailbox which was 'deleted' from Archive Manager and find the 'Deleted' column.
3. Change the value from True to False. This change will take effect right away.
4. Close the SQL window.
5. Click on the "MailBoxes" link in the Archive Manager Administration pane and the mailbox should now be back in the list.