Return
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Title
Migration Agent for Exchange (MAgE) incorrectly determines the version of the source Exchange 2003 server as Exchange 2010 server and uses EWS connection -
Description
When MAGE connects to source Exchange 2003 server it uses EWS protocol instead of MAPI due to incorrectly determined Exchange server version as Exchange 2010 SP1.
MAGE log shows:
Source Exchange server version: Exchange2010 SP1 (Version 6.5 (Build 7638.2: Service Pack 2)).
and
Error Microsoft.Exchange.WebServices.Data.AutodiscoverLocalException: The Autodiscover service couldn't be located.at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetSettings[TGetSettingsResponseCollection,TSettingName](List`1 identities, List`1 settings, Nullable`1 requestedVersion, GetSettingsMethod`2 getSettingsMethod, Func`1 getDomainMethod)at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(List`1 smtpAddresses, List`1 settings)at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetSoapUserSettings(String smtpAddress, List`1 requestedSettings)at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)at Dell.MigrationManagerForExchange.General.Autodiscover.ExchangeAutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)at Dell.MigrationManagerForExchange.General.Autodiscover.Autodiscover.GetUserSettings(String emailAddress, NetworkCredential creds, Uri& autodiscoverUrl, Boolean enableScpLookup, Nullable`1& isExternal, AutodiscoverUserSetting[] userSettingNames)at Dell.MigrationManagerForExchange.General.Autodiscover.Autodiscover.GetEwsUrl(String emailAddress, NetworkCredential creds, Uri& autodiscoverUrl, Boolean enableScpLookup)at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSessionCreator.DiscoverUrl()at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSessionCreator.get_Url()at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSessionCreator.GetExchangeService()at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSyncConnector.get_Exs()at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSyncConnector.ConnectInternal()at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSyncConnector.Connect()This only happens on:
- QuestMigrationManager_8.14_Update20170630EX
- QuestMIgrationManager_8.14_Update20170913EX
- DellMigrationManager_8.13_Update20170801EX
If the source Exchange server is Exchange 2003
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Cause
This has been confirmed to be an issue in
- QuestMigrationManager_8.14_Update20170630EX
- QuestMIgrationManager_8.14_Update20170913EX
- DellMigrationManager_8.13_Update20170801EX
and has been registered as MMEX-3399
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Resolution
To work around the issue:
1) Set the UseEwsProtocolForSourceIfAvailable parameter to $false by running:
Set-MMExProjectOptions UseEwsProtocolForSourceIfAvailable $false2) Connect to MMEX SQL database and run the following query:Update MAILBOX_PROCESSING_PROPERTY set PROP_VALUE='MAPI' where PROP_NAME='SOURCE_CONNECTOR'Important: The work around is only applicable to- QuestMigrationManager_8.14_Update20170630EX
- QuestMIgrationManager_8.14_Update20170913EX
- DellMigrationManager_8.13_Update20170801EX
if the source Exchange server is Exchange server 2003.
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Defect ID
MMEX-3399 -
Additional Information
MMEX-3399