Timeout Operation error in Connector log file. (4263367)

After fresh installation of VMWare Agent it does not show any data in vFoglight and shows errors in Connector log saying https://host:8080/foglight-xml-adapter/tree-data with Error : Timeout The operation has timed out.

Reviewing the Connector logs we found that the timeout error is related to SSL.

Reconfigure the VirtualAgent.exe as suggested below:

1. Login to the machine where the Virtual Agent is running.
2. Stop both the Collector and Connector services which are running.
3. Open the command prompt as an Administrator and go to the path where the agent is installed(normally in the VMWare Agent directory).
4. Type the following command

VirtualAgent.exe /configure

5. It will show up the Dialog for configuration with all details.

6. Make sure the SSL is checked if they are using SSL connection and proper port is used(8443).

7. Save the settings and close it.

8. Restart both the collector and connector services.

9. Give a minute or so and you can then see data coming in VFoglight.