Local ESM will only process mailservers from the default ESMGroup (4255633)

An Exchange Mail server is enabled for Store Management however the ESM is not processing any mailboxes from this server. The ESM log indicates that no messages are being processed.

This can be caused by an incorrect configuration of Archive Manager for this specific mail server. Several conditions must be met before mail processing can be completed for a specific mailserver.

A local ESM service will only process mail servers if the following conditions are met:

1. Enable Store Manager is enabled
2. a Start Time and End Time is defined
3. the Archive Manager Exchange Store Manager Service is running
4. the Store Manager Group is "default"

If any of the conditions listed above are not met then the ESM service may not process items from a specific mail server.