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More field on child tickets is blank and doesn't work
Description
This used to work but no longer does.
Previously, there was a truncated preview of the description from the Parent Ticket that showed on the child which you could expand to view the full text, however this is blank since the 7.0 update.
Cause
K1-19189
Resolution
Solution
This has been recognised as a bug and will be fixed in a future release
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
KACE Systems Management Appliance
KACE as a Service
Topic(s):
Troubleshooting
Article History:
Created on: 1/17/2017 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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