While migrating several users, a few of them might error out with the following error message:
ERROR: [1263-174-16-00000000] The program launched to migrate user 'xxx' aborted
This might happen if there is an issue with a particular message in the users nsf file. For example: the message or it's attachment is not accessible for some reason, if the attachment is or contains a virus or if the message needs a cross-certification which is not present any more.
Search the log file for entries leading to the message that causes the problems. You might find an entry like this:
12:55:56 DEBUG: [1211-174-21-00000000] Problem encountered with worker program
12:55:56 Unresolved workitem found for (D3727CC2-DD25-492A-98CC-61F7B1F3C1AA)(MAIL\\DominoServer\C$\Program Files\IBM\Lotus\Domino\data\mail\UserName.nsf)
12:55:56 DEBUG: Remove unresolved workitem from cache for user xxx@domain.com: MAIL\\DominoServer\C$\Program Files\IBM\Lotus\Domino\data\mail\UserName.nsf
Shortly before the above you could find information regarding the failing message:
12:54:36 DEBUG: NotesExportOneMsgItem (TYPE_TIME) DeliveredDate ==> (0X0054225A123)
12:54:36 DEBUG: NotesSrc::TimeDate2Time_t - TIME 20:25:00 ZONEINFO 00
12:54:36 DEBUG: AddTextItem: internetmsgid => (45)
12:54:36 DEBUG: Exporting mime for Subject-Line
12:54:36 DEBUG: NotesSrc::ExportOneAttachmentList()
12:54:36 DEBUG: NotesSrc::ExportOneAttachmentList() - Adding attachment filename.ext (C:\DOCUME~1\userx\LOCALS~1\Temp\ATT0CB404C3.tmp)
With this information you should be able to find the message in the nsf file using the Notes Client. Please try to access that message and - if applicable - the attachment and have a look at possible issues. If you are not able to solve the issues, you could try to remigrate the nsf file without that particular message.
This error occurs because there has been no response from data transfer and a timeout has occurred programmatically causing the termination of the process. The default time is 15 minutes.
This can be increased or even set to indefinitely by adding the WatchdogMinutes=0; to the global default settings. To add this
1. open Notes Migrator for Exchange and then choose “Edit” on the menu bar and then choose "Application Timeout", then change the Minutes to another value
2. open Notes Migrator for Exchange and then choose “Edit” on the menu bar and then choose “Global Default Settings…”, then under the [General] section add the WatchdogMinutes= setting
To have Notes Migrator wait for 2 hours you would add WatchdogMinutes=120, or if you wanted this to wait indefinitely then you can add WatchdogMinutes=0, with the later setting Notes Migrator will wait until it gets an error.
