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Quest InTrust Real Time Monitoring Server service fail to start
Description
Quest InTrust Real Time Monitoring Server service fails to start and the following error appears in event viewer log:
"The Quest InTrust Real-Time Monitoring Server service terminated with the following error: %%-2147467259"
Cause
The alert database cannot be initialized. Either the alert database is not there at all, is missing in the server properties or both.
Resolution
Verify the alert database is present in the datastore node. Create a new one if not there.
Verify the InTrust server properties of the database. Right click on the InTrust server | Properties. Go to "Alert Database" tab and verify the database properties are visible.
If the database appears in the datastore and also in the server properties in the Alert Database tab, please repoint it again in the "Alert Database" tab in the InTrust Server Properties by clicking the ellipses button (the ... button).
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
InTrust
11.6.1, 11.6
Topic(s):
Technical Solutions
Article History:
Created on: 4/17/2014 Last Update on: 3/9/2026
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