Return
-
Title
Cannot upgrade Backup Agent. Details: The backup agent listens on TCP port 3843 -
Description
Cannot upgrade backup agents when an alternate backup agent port is configured.
You receive the error "Failed: Cannot upgrade Backup Agent. Details: The backup agent listens on TCP port 3843. -
Cause
Product defect. -
Resolution
WORKAROUND
Instead of attempting to "upgrade" the existing agents, instead perform an "Uninstall Backup Agents" action.
After they are uninstalled, right-click the DCs in the collections > Install backup agent.STATUS
Waiting for fix in a future release of Recovery Manager for Active Directory.
-
Defect ID
ADO-354851