When I try to install a program, such as Toad in Microsoft Windows XP, I get the error message:
The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe
mode, or if the Windows Installer is not correctly
installed. Contact your support personnel for assistance.
To resolve this issue, follow these steps:
Please see the link below for more detail and resolution:
http://support.microsoft.com/kb/315353
Disclaimer : Quest does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 "Description of the Microsoft Windows registry": http://support.microsoft.com/default.aspx?kbid=256986