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Title
Multiple instances in Archive Manager apparently for the same message -
Description
Some messages appear to have multiple instances after being archived in Archive Manager. On the surface they appear to be the same but upon closer inspection there is a difference of a couple of KB between them. This is due to the follow-up flag attached to the mail item by the user.
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Cause
When a user sets a follow-up flag on a message Archive Manager will calculate a different checksum because Exchange adds the task.complete property which is part of the checksum.
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Resolution
STATUS
Change Request ST98630 has been raised for this to be considered for future releases of Archive Manager
WORKAROUND
None
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Defect ID
ST98630