Foglight JVM crashes during start up (4246876)

Foglight Management Server (FMS) is not starting up, it is stopping without any error messages in the log files.

When starting via command line (not via Microssoft services), the following output appears:

==================================================
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000140027423, pid=5732, tid=3768
#
# JRE version: 6.0_34-b04
# Java VM: Java HotSpot(TM) 64-Bit Server VM (20.9-b04 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# [thread 3108 also had an error]
[thread 3108 also had an error]
[thread 3108 also had an error]
[thread 3108 also had an error]
[thread 3108 also had an error]2013-05-07 11:13:53.920 INFO  New connection from downstream host
  [lo3wcsymiwa001/10.162.70.22] (Build: 55542-20110328-1620, ID:52f550d1-5aa1-42bb-9780-43d152fc54fc)
[thread 3108 also had an error]
[thread 3108 also had an error]
[thread 3108 also had an error]
[thread 3108 also had an error]
[thread 3108 also had an error]
[thread 3108 also had an error]
C[thread 3108 also had an error]
  [fms.exe+0x27423]
#
# An error report file with more information is saved as:
# D:\Quest_Software\Foglight\hs_err_pid5732.log

FMS JVM is crashing during start up. In file D:\Quest_Software\Foglight\hs_err_pid5732.log the following error can be found:
==================================================
# JRE version: 6.0_34-b04
# Java VM: Java HotSpot(TM) 64-Bit Server VM (20.9-b04 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C  [fms.exe+0x27423]
[...]
Stack: [0x000000002bbc0000,0x000000002bcc0000],  sp=0x000000002bcbe500,  free space=1017k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [fms.exe+0x27423]  Java_com_quest_common_io_NativeFile_getNativeAvailableBytes+0x11be3
==================================================

Please add the following startup parameter:
-Dquest.common.process-runner.disabled=true

1. Go to $FMS_HOME\config\server.config file
2. Make a backup copy of the file
3. Open it and add the following line:
   server.vm.option1 = "-Dquest.common.process-runner.disabled=true";
4. Save the file and start up the FMS

If the parameter name "server.vm.option1" is already in use, select the subsequent name (server.vm.option1, server.vm.option2, ...).

STATUS: This issue has been verified as a defect and raised as COM-1282.  This will be evaluated by our Product team for inclusion in a future release of Foglight.   

A list of “Resolved Issues” is published in the product Release Notes accompanying new releases that can be referenced to identify if a fix for this defect has been implemented.  Product Release Notes are available in the “Product Documentation” area of our support portal.

For more information on our Product Enhancements and Defects policy, see details published in our Global Support Guide available on the Quest Support portal.