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Title
Unable to log in the Foglight Management Server after restart -
Description
The Foglight Management Server (FMS) has been restarted recently. Since then it is not possible to log in anymore.
No error comes up but in the FMS log file the following error can be found:
STDERR - java.io.FileNotFoundException: /quest_software/foglight/server/default/work/jboss.web/localhost/console/org/apache/jsp/common/login_jsp.java (No such file or directory)
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Cause
By accident the folder <install dir>/server/default/work/jboss.web/localhost/console/org has been deleted.
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Resolution
There are several options to recreate the needed files and directories:
1. Copy over the directories from a second FMS installation - if existing. The second installation needs to have the same FMS and OS version like the broken one.
2. Run the FMS installer and create a second installation on a test machine which have the same OS like the broken FMS installation. After finishing the installation copy over the missing directories and remove the second installation.
3. Contact Quest Support to get the missing directories.
After copying over the directories make sure that the Foglight user has r|w|x privileges on it.