While using the Exchange Utility.exe program within the C:\Program Files\Archive Manager\Tools directory to add the Archive Manager folder to Outlook clients, an Event Viewer log is generated similar to:
Event Type: Error
Event Source: Archive Manager Exchange Utility
Event Category: None
Event ID: 0
Date: 2/26/2008
Time: 2:35:09 PM
User: N/A
Computer: COMPUTERNAME
Description:
Exception has been caught in the application
Exception Source:
Exception Type: System.Exception
Exception Message: Error while adding Archive Manager folder with URL http://ArchiveManager to Mailbox Brent Hamblin.
Brent Hamblin
Error getting Target Site: Object reference not set to an instance of an object.
Date and Time: 2/26/2008 2:35:09 PM
Machine Name: COMPUTERNAME
IP Address: 192.168.1.16
Current User: Domain\User
CLR Version: 1.1.4322.2407
Platform (version): Win32NT (5.2.3790.0)
Application Domain: Exchange Utility.exe
Assembly Codebase: file:///C:/Program Files/ArchiveManager/Tools/Exchange Utility.exe
Assembly Fullname: AfterMail Exchange Utility, Version=3.8.0.93, Culture=neutral, PublicKeyToken=null
Assembly Version: 3.8.0.93
Exception Source:
Exception Type: System.Exception
Exception Message: Error while adding Archive Manager folder with URL http://ArchiveManager to Mailbox Test User.
Test User
Error getting Target Site: Object reference not set to an instance of an object.
---- Stack Trace ----
Cannot extract stack trace - StackTrace is NULL
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
The login account running the Exchange Utility program does not have 'Send As/Receive As' permissions to the Exchange Mailbox(es) in which you are attempting to add the Archive Manager folder to.
or
The login account running the Exchange Utility program has Deny 'Send As/Receive As' permissions to the Exchange Mailbox(es) in which you are attempting to add the Archive Manager folder to.
Right-click the Exchange Utility.exe application and choose 'Run As'.
Specify the ArchiveMgr_ESM domain account and password to run the application.
Repeat the process to add the Archive Manager folder to desired mailboxes.
The domain account used to run the Archive Manager Exchange Store Manager Service should have 'Send As/Receive As' permissions to allow it to process each Exchange Mailbox. The default account name is ArchiveMgr_ESM.
